- Logistics technology company Descartes Systems Group (DSG) has formed a relationship with insurance technology company Cover Genius
- Through the partnership, Cover Genius’ insurance distribution platform has been integrated with Descartes’ ShipRush e-commerce shipping solution
- This will allow Cover Genius to provide its e-commerce shipping insurance solutions to Descartes’ US ShipRush solution customers
- Benefits for customers will include instant claims capabilities and no minimum mandatory waiting times on claims
- Descartes Systems Group (DSG) is up 3.99 per cent and is currently trading for C$75.92 per share
Logistics technology company Descartes Systems Group (DSG) has formed a relationship with insurance technology company Cover Genius.
In addition to joining forces, the two companies are also joining their technological products and services. Through the partnership, Cover Genius’s insurance distribution platform, XCover, has been integrated with Descartes’ ShipRush e-commerce shipping solution.
This integration will allow Cover Genius to provide its e-commerce shipping insurance solutions to Descartes’ ShipRush solution customers in the United States. The combination of the technologies will result in a comprehensive, customer-centric insurance solution, with various benefits.
One such benefit is protection for the full order value of items which are shipped, rather than just the declared value. The solution will also provide coverages for many categories that have historically been hard to insure, such as certain electronics, second-hand goods, and others.
Descartes’ customers will also get to enjoy XCover’s instant claims capability, which removes the need for documents like proof of sale, wholesale invoices, and statutory declarations. Cover Genius’ insurance licenses and claims authority mean that there is no minimum mandatory wait times on claims.
Customers will also be able to make claims and receive immediate reimbursement for return shipping, and re-shipping of damaged, lost, or stolen items.
Descartes’ Vice President of E-commerce, Troy Graham, commented on the benefits that customers can expect from the company’s partnership with Cover Genius.
“Offering a comprehensive shipping insurance solution to our ecommerce customers is essential to help protect them against unforeseen circumstances in the delivery.
“Cover Genius’ XCover platform helps us create a seamless delivery experience and when things go wrong they can replace their items immediately and protect their margins,” he said.
Descartes Systems Group (DSG) is up 3.99 per cent and is trading for C$75.92 per share, as of 12:23pm EST.