• Smart Employee Benefits (SEB) was awarded a contract covering more than 40-thousand plan members
  • SEB will handle handle group life insurance and disability income insurance plans for the police force
  • The multi-year contract will take effect on June 14, 2021
  • The company has conformed with all mandatory RCMP security clearances and requirements
  • Shares of SEB Administrative Services are up 10.00 per cent on the day, trading at C$0.16 at 11:04 a.m. EST

Smart Employee Benefits (SEB) was awarded a contract covering more than 40-thousand plan members.

SEB Administrative Services is a subsidiary of Smart Employee Benefits and will now handle group life insurance and disability income insurance plans for the police force.

The multi-year contract will take effect on June 14, 2021.

The plan covers more than 40-thousand active and retired RCMP members, and provides them with an insurance administration solution.

“As a policing organization, the RCMP places significant priority in ensuring that life and disability insurance benefits and claims are administered promptly, accurately and efficiently; and that plan participants have access to information in a timely and accessible manner. This award supports our Vision 150 modernization agenda by delivering leading-edge services to our members and retirees more conveniently, advancing claims processing, and enhancing the overall member experience,” states an RCMP news release.

Plan members will have the flexibility to access a secure self-service platform and will be supported by SEB’s bilingual, contact centre in Montreal, Quebec, providing services to a national client base.

The company’s platform features a full range of administration modules that will be tailored to the requirements of the RCMP Life Insurance Program (LIAP). The solution will digitally transform the plan member experience, with online enrolment and multiple self-service functions.

“SEB’s FlexPlus platform will help RCMP group life and disability members enjoy numerous features, transform administration process from paper to digital and provide RCMP with a reliable, optimized and secure mission critical environment to provision group benefits and enroll participants. SEB is a large professional services provider to the public sector in Canada with over $300M of contracting vehicles at all levels of the government, federal, provincial, municipal and crown corporations,” said SEB Admin President and CEO Mohamed El Chayah.

SEB Administrative Services has conformed with all mandatory RCMP security clearances and requirements to ensure compliance with RCMP and Government of Canada policies.

The company manages benefit plan environments for over 350,000 employees for more than 50 of Canada’s name brand companies and government entities.

Shares of SEB Administrative Services are up 10.00 per cent on the day, trading at C$0.16 at 11:04 a.m. EST.

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